Elite Display USA

Terms and Conditions


Minimum Order $100

Any order under $100 minimum will be charged an extra $10 handling fee. Small orders under the $100 minimum are not returnable.

Special pricing

Special volume pricing may be available for large quantities and where contract purchasing programs can be established. Please contact your Elite Display representative for further information.

Special products

Elite Display can manufacture products to you specifications and may have additional stock items to fit your needs. Custom products are not returnable.

Shipping and Handling

Orders will be shipped via Fedex ground. Special shipping arrangements must be specified prior to placing order. Normal delivery will vary from 3-7 days depending on your location. Elite Display is not responsible for delivery delays due to circumstances beyond our reasonable control including but not limited to shortages of materials. Although we stock all products, it is possible that we could be out of inventory on an item which will delay shipment. Purchaser will be notified if this situation arises.

Inspection and Acceptance

Customer shall report all claims for damage, shortage or errors in shipping to Elite Display within two (2) days following delivery to Customer. You should keep all original packaging material and file a claim with the carrier. While Elite Display is not responsible for the cost of replacement materials or freight expenses for goods damaged in transit, we will ship replacement product and bill Customer accordingly pending claim results. Customer shall have fourteen (14) days from the date Customer receives any products to inspect such products and services for defects and nonconformance which are not due to damage, shortage or errors in shipping and notify Elite Display, in writing, of any defects, nonconformance or rejection of such products. After such fourteen (14) day period, Customer shall be deemed to have irrevocably accepted the products, if not previously accepted. After such acceptance, Customer shall have no right to reject the products for any reason or to revoke acceptance. Customer hereby agrees that such fourteen (14) day period is a reasonable amount of time for such inspection and revocation.

Product and Other Liability

Elite Display makes all reasonable efforts to ensure catalog information is correct; however, it is possible errors may occur. Elite Display is not liable for misprints or other errors in this catalog. Elite Display stands behind the quality of its products, claims will be limited to the repair or replacement of the defective items, or product credit at Elite Display’s discretion. Elite Display is not responsible for consequential damages resulting from the proper or improper use of our products. The purchaser assumes all risk of liability and damages due to use of the products. Elite Display reserves the right to discontinue, or change the design, price, materials, and manufacturing process of items without notice.

Return Merchandise Policy

All return requests must be within 30 days of purchase. Returns must be authorized and an authorization number must be issued by Elite Display. Unauthorized returns will be refused. A 25% service charge is made on all returns. Orders under $100 may not be returned. Custom orders are not returnable. Customer is responsible for returning merchandise. Shipping charges are not refundable.

Terms Incorporated by Reference

These terms are our normal basis of business and are incorporated by reference in any contract, order or purchase.

Security

We use sophisticated encryption and authentication tools to protect the security of your personal information that you share with us. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to or from our Web site, and you do so at your own risk. Once we receive your transmission, we will do our best to protect its security on our systems. Providing our customers with a reliable and secure online experience is a top priority for Elite Display. Our transactions are made through PayPal, please consult their website for further security details.

Privacy

Our customer privacy is of the utmost concern to Elite Display. When you provide your personal or corporate information to Elite Display (including your name, address, phone number, company name, fax number, and e-mail address), we will use this information only to support your transactions and relationship with Elite Display. We will safeguard your confidential information and will not disclose it to any outside company for use in any way.

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